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Our Management Team
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David Hancock, Managing Director
David is the founder, owner and Managing Director of Geeks2U. Whilst completing a Bachelor of Business Administration degree at Sydney's Macquarie University, David conceived, researched and finessed the idea of Geeks2U. Excited and confident about the opportunity, he set up the business immediately after his graduation in 2005, at the age of just 20. The business model quickly proved very successful in Sydney and so David expanded Geeks2U to Canberra in 2006 and Melbourne, Brisbane, the Gold Coast and Perth in early 2007. David continued to drive this rapid expansion in early 2008, with Geeks2U opening in Hobart, the Sunshine Coast, Darwin and Geelong, further adding to its already long list of locations right around Australia.
David continues to drive Geeks2U's success through highly effective marketing, a great team and superb customer service.
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Troy Kenah, Technical Director Troy joined Geeks2U in 2006 and was appointed Technical Director nationally in April 2007, based in our Sydney headquarters. He has well over 20 years of IT experience gained in major organisations like Mitsubishi, Government Treasury and Ozemail/UUNet. Troy has worked all over the world including in the UK, Germany and New Zealand. He has extensive skills and experience in statistical programming, systems administration, enterprise level systems and security, the internet and networking.
Being a Kiwi by birth, Troy unfortunately supports the All Blacks but, hey, nobody's perfect!
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Kim Price, Customer Service Director Kim started with Geeks2U in early 2008 as the Customer Service Director. She holds a Diploma of Business, which includes a Quality Assurance Certificate, and covers training in operational management, building teams, effective workplace relationships, a performance appraisal course, effective presentation skills, internal consulting skills, coaching and feedback and, last but certainly not least, customer service skills.
Kim has over twenty years of customer service experience; in 1990 she became a customer service representative for Singtel Optus and held the position for ten years. Later she was promoted to National Activations Centre Representative, followed by Team Leader for two different branches of the company. With hard work and dedication to better service, Kim excelled and was promoted again - this time, to a position as a Forecast and Scheduling Team Leader shortly before joining Geek2U.
As our Customer Service Director, Kim is always looking for ways to improve our customers' experiences, knowing it is the key to building long term customer relationships. |
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