Technology and water don’t mix — or do they?

Almost everyone over the age of six knows that electronic devices and water aren’t a good combination. There’s the safety aspect of not giving yourself a shock (and only a shock if you’re lucky), not to mention turning your shiny electronic gadgets into soaking wet paperweights, and not much else. Spill a cup of tea into your notebook, drop your iPod into the toilet or have your digital camera fall over the side of the boat, and you can pretty much kiss it goodbye, so the conventional wisdom goes.

Conventional wisdom, though, is changing, albeit slowly. In the notebook space, you might not think of Panasonic as a major notebook player, and with good reason. Head into any retail PC store and you’re less likely to see a Panasonic notebook on the shelves. That’s largely because they’re all out getting wet. Panasonic has for many years led the industry with its Toughbook line of waterproof, shockproof and darned near indestructible notebooks. At least within the context of other notebooks. I’ve seen things done to Toughbooks that would reduce other systems to so much digital dust. Toughbooks have been around for quite some time, but they’ve always been a costly option. Conventional wisdom again says that this kind of rugged costs big money.

Again, though, conventional wisdom seems to be shifting. In recent weeks I’ve hit examples of much more mainstream consumer tech getting the waterproof treatment. As I write this, I’m in the middle of testing Kodak’s PlaySport Zx3 handheld 1080P camcorder. It’s a pocket sized unit that uses flash memory, a category that’s exploded in the last twelve months and in which category leader Flip often draws the most headlines. The Zx3’s claim to fame? It’s waterproof up to 3 metres. I haven’t had the chance — yet — to find three metres of water to test it in, but even a camcorder that can survive a serious storm is something worth considering.

Sony, likewise is getting into the “don’t worry about the water” game with what it’s calling a “Washable Walkman” line. Way back in the dim dark 1980s, I once dropped a Walkman into a bathtub. Thankfully I wasn’t in it at the time, and I was most stunned when it actually worked afterwards. That was a tape based model with minimal electronics, however. I know plenty of people who got their iPods just that bit too damp and had to forego their dose of Wet, Wet, Wet as a result. The “Washable” Walkman doesn’t aspire to the same kinds of depths that Kodak reckon you can drop the Zx3 to, with notes that it shouldn’t be immersed in water, but can be placed under a tap with low to medium flow levels. Again, a perfect companion for the next time you go jogging in the rain. If only to get out of the rain, that is.

Not everyone will want a waterproof gadget. They tend to be a little bulkier and less aesthetically pleasing. Then again, there’s a strong argument that a gadget that still works after a little hydration is a whole lot better than a shiny brick that faints at the first sign of water.

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Can Networking be made easy?

June 16, 2010 by Alex Kidman  
Filed under Home Gadgets, Latest Stories, PC Help, The Web

Most — not quite all, but almost all — of the home broadband connections sold in Australia come with a network attached. I’m not talking here of the internet that you pay money for and connect to, but the wired/wireless network delivered by a router of some sort. It’s certainly possible to set up a broadband connection using only a modem, but they’re becoming increasingly rare in the marketplace. Most ISPs push the router option over a simple modem if you’re buying from them, and even store shelves are stacked high with combination modem-routers, with a tiny section at the bottom for the basic modem models.

From one perspective, this makes a lot of sense. A router acts like a digital post office, sending your internet connection to any computer (or other device) you’d care to share your internet connection and files with. There are some pretty well known problems with security — especially wireless security — with routers, but there’s a bigger and more fundamental problem. Most routers can be utter torture just to get up and running.

I was recently at the launch of a new range of Belkin routers where the company revealed some of its support statistics. Belkin, like most vendors, offers two different ways to set up one of its routers. Those with plenty of networking knowledge can dive right into the web-based interface, tweaking MTU, VPI and PPPoE settings to their heart’s content. That’s not most folks, however. Most people will opt for the installation CD provided with the router, hoping that the automated setup wizard will step them easily through getting the router working.

Quite how many fail is rather eye opening. Only 10% of those who buy a router, according to Belkin, will get it working without having to call tech support, and even those folks have to interact with the router some 45 times — presumably that’s a lot of button clicking and password entry — before things are up and running. That’s a lot of stress in an area that few people are all that au fait with, really. I’m in a position where I do know my way around a router, but to put it in a context for myself, if I had to interact with my car 45 times before I could get it started, I’d give up and take the bus every time. And I really don’t like the bus much.

There’s a certain undeniable extent to which networking can’t be made easy when and if things go wrong, as there’s a lot of failure points to deal with. One solution would be to go for a product that’s either pre-configured by your ISP, which often comes with the extra dangling carrot of being “free”, or at least rather cheap. You can’t get something for nothing, however, as most of the models sold this way are locked to a single ISP, and they’re not always optimally configured in terms of wireless security in any case. Change ISPs, and you’d have to wastefully get an entirely new router, or pay a penalty fee for “unlocking” your own property. This isn’t always the case, so be sure to check carefully upfront.

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Privacy online: A quick primer

June 7, 2010 by Alex Kidman  
Filed under Interesting Facts, Latest Stories, The Web

One of the ongoing themes of the Internet age has been the question of privacy, and how to maintain it in an increasingly online world. It’s something that’s come to the fore recently with a lot of concern over the way that Facebook uses and utilises the data put into it, whether it’s simply making those details public for the world to see, or selling complex analytical information on to advertisers. It’s driven some people to deliberately abandon Facebook altogether, although undeniably not quite as many as the protest movement might have liked.

Online privacy is a complex and undoubtedly touchy subject, if only because it means different things to different people. An eight year old’s understanding of privacy is quite different to an eighteen year old’s, and even more removed from that of an eighty year old’s, for that matter. Some folk are naturally extroverted, while others sit at home frantically wrapping tin foil round and round their skulls.

There are a few basic things that you should keep in mind in terms of online privacy, however.

1) Your private information is valuable

I’m not just talking credit card numbers or your mother’s maiden name here. As an example, If you’ve used social media platform Twitter and ever mentioned a hot topic — be it iPads, Justin Bieber or Arab-Israeli politics — chances are you’ll pick up a whole bunch of “interesting” followers. You might not think it, but the things you choose to chat about online reveal plenty of private information about you. Automated Twitter followers are just the thin end of the wedge. Advertisers love knowing more about you, because it allows them to send more targeted ads. Targeted ads are more likely to result in sales, which means money. Hence, your private information is valuable, and not just to you.

2) If you don’t put it up there, it’s not going up there (maybe)

This is one of those obvious-in-hindsight things. You can’t stop your house being in public view, but you can pull the curtains to stop folks peering in through the curtains. The same is true online. If you don’t post pictures to Facebook of the company party, then they’re less likely to go up there. I say less likely, because you might not be the only one with a camera, and if you share the shots someone else might get that bright idea. As such, sensitive information (whatever it might be) should be shared with the implicit understanding that you want it to remain private.

3) The Internet is forever

Just like that awesome tattoo of Guns N Roses that you figured was a great idea to get embedded on your forehead at age 18, really. Often, it’s just as “good” an idea as the tattoo might have been, but the consequences will last long beyond your initial interest in most cases.  As plenty of public figures and companies have discovered, once it’s online, chances are if there’s interest in it, it’s staying up there — somewhere. There are legal remedies for issues such as libel, but even those create a virtual paper trail drawing attention to the issue involved.

4) Keep yourself safe and secure

A well trodden path here, but one that crops up over and over again. The Internet can be great for meeting new folks, but don’t lose sight of common sense. Just as it can be used to maintain privacy, it can also be used to create a false facade. As cartoonist Peter Steiner put it all the way back in 1993, on the Internet, nobody knows you’re a dog (http://en.wikipedia.org/wiki/On_the_Internet,_nobody_knows_you’re_a_dog). Or a con artist, or worse. In financial matters, this means making sure any site that asks for financial or personal information is secured. Look at least for a padlock symbol in the address bar or bottom of Web pages, keep anti-virus software up to date, and do a quick Google search for the company name before committing any funds. Adding the qualifier “sucks” (or similar) may bring up customer complaints. Too many complaints? Find another online store.

For personal interactions it’s even more vital to stay safe. Not everyone online is out to get you, certainly, but some sensible actions when meeting online “friends” in real life should include only meeting in public places, and preferably in the company of an actual friend of your own. It may create some initial social awkwardness, but it beats many of the sad alternatives.

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