Geeks2U | April Newsletter

I would recommend Geeks2U without hesitation.

Sandra R.
Bangor, NSW on 04-05-2012 

The whole experience was good - from the lady who answered the phone and took the initial booking to the technician who fixed our problems.

Chris H.
Warrawee, NSW on 04-05-2012 

Chris arrived on time. He was efficient, pleasant, friendly, explained what he was doing and the issues with the laptop. Overall a good experience! Thank you!

Katherine S.
Emerald Beach, NSW on 04-05-2012 

The technician was very efficient. All my questions were answered I was very pleased with the service he provided.

May R.
Newtown, QLD on 04-05-2012 

The technicians know their stuff; they treat you with the utmost respect; fix the problem and are extremely helpful as to how one could improve the performance of one's computer. They also offer many suggestions and give helpful hints. They're courteous and pleasant to be around.

Dorothy P.
Prospect, SA on 01-05-2012 

I was extremely happy with your prompt call out service. We have a small business and David was there within the hour sorting out our computer issues. Thank you Geeks!!

Mirrors4cars - Helen C.
Robina, QLD on 29-04-2012 

Professional, immaculate, speedy, brilliant, handy, friendly.

Video Ezy Gladesville - Pete F.
Gladesville, NSW on 29-04-2012 

Great service and very helpful staff...very happy. Already gave your phone number to 3 people..

Doreen S.
Deception Bay, QLD on 28-04-2012 

The technician was knowledgeable and knew what he was doing. He also explained all the other services that the company offers. He phoned before he arrived and he was earlier than scheduled. Matthew was very pleasant. Jenny, your operator, was also extremely helpful, knew what questions to ask and fully appreciated my situation. Both people are to...

Mervyn O.
Twin Waters, QLD on 26-04-2012 

Prompt, punctual and perfect. I was extremely happy with the whole service.

Fiona A.
Prahran, VIC on 26-04-2012 

Stephen was courteous and professional. He was technically knowledgeable and answered many of the questions I had. Being an IT enthusiast, it was a good opportunity to ask questions and learn from an experienced techie. He knew what he was doing and what to look for when trying to optimise my system. I'd Google Plus this if I could!

Kevin C.
Malvern, VIC on 23-04-2012 

Our computer has never run better. You did an awesome job!

Jo H.
Mount Lawley, WA on 18-04-2012 

Every stage of the booking procedure and the service call was executed in a very professional manner, very impressive!

Mark O.
Capalaba, QLD on 17-04-2012 

The technicians are polite, on time and very thorough. They explain what they are doing in a way that even a person with very little computer knowledge can understand what is happening to their computer and are thorough with their recommendations on product and services.

Julie O.
Deception Bay, QLD on 17-04-2012 

Use Geeks2U if you have any computer problem any time.

Consulthans Pty. Limited - Hans J.
Pymble, NSW on 17-04-2012 

Problem solved very quickly, very friendly & prompt service . It was great to have an expert in your home and not delivering instructions b y phone.

Gloria C.
Quinns Rocks, WA on 17-04-2012 

Very professional, great service, extremely reliable, A+++++

David M.
North Gosford, NSW on 16-04-2012 

Great service. Very accommodating. I felt extremely comfortable from the first moment of meeting our technician - John. He was not only able to translate difficult computer jargon into daily 'speak', but went that extra mile in resolving our computer 'melt down', and then patiently assisted our family by setting up a weekly back-up system. His ex...

Fiona B.
Houghton, SA on 15-04-2012 

The technician was amazing and especially great with my teenage sons who he was very good with. He listened to them, made them feel like they were equals and then carefully explained some aspects of computer usage to help them be more careful and avoid viruses, etc. He was an absolute delight, so knowledgeable, helpful and kind.

Alicia B.
Roseville, NSW on 13-04-2012 

Fantastic service from the very first call. On time, get the job done, friendly, efficient.....I wouldn't use any one else!

Every Body Beauty Studio - Diane D.
Midland, WA on 13-04-2012 

Very professional and demonstrated a very high level of customer service, from the initial phone call to make the appointment through to the end

Bradley F.
Surry Hills, NSW on 12-04-2012 

Everything was fantastic about Geeks2U. Service was friendly and helpful. The computer technician was great - very professional - not pushy or condescending.

Vivian Z.
Bentleigh, VIC on 12-04-2012 

It gave me access to the data I hadn't backed up when a power surge took out my old computer (i.e. everything!), which I thought I'd lost forever. It also took all the anxiety out of setting up my new computer, especially getting the antivirus installed and wireless protection set up. The technician was courteous and knowledgeable, and managed to c...

Sue G.
Embleton, WA on 12-04-2012 

The service from start to finish was exceptional. My expectations of this service were met above & beyond.

Melanie H.
West Beach, SA on 10-04-2012 

Out of all the Computer Repair services we have had over the years Geek2U would have to be the best.

Barry F.
Dandenong North, VIC on 10-04-2012 

We found Geeks2U highly professional, helpful, friendly and prompt. I will recommend with no hesitation this computer repair company to anyone. Thanks so much.

J D Urquhart Cleaning And Property Maintanence - John U.
Killarney Vale, NSW on 07-04-2012 

The website was easy to follow and navigate through. You phoned as you said you would with in the hour and your technician arrived within the time frame given. The technician was pleasant and helpful. I would recommend Geek2U to other people and would use you again if required. Customer Service is what makes and breaks businesses, I'm happy to give...

Chris S.
Pyrmont, NSW on 07-04-2012 

The technician that came out to my place was very professional and friendly. He explained what he was doing and why and I would definitely use Geeks2U again.

Jodie M.
Hoppers Crossing, VIC on 04-04-2012 

Booking was easy with good confirmation process. Graeme (the geek) was on time, polite, patient, thorough and although my problem was tricky he resolved it quickly and efficiently. He also took time to explain any options that were available.

Alan F.
Heathcote, NSW on 03-04-2012 

Phone service was extremely courteous and professional. The relaying of how my issue was going to be addressed by the technician was informative and professional and gave me confidence in how the technician was going to operate and is a credit to the contact centre.

Paul V.
Kilburn, SA on 03-04-2012 

A good experience. Technician (Edgar) most helpful and professional. Receptionist was excellent. Most helpful and kept me informed. It was a pleasure to be greeted by her when telephoning for an appointment.

Carl H.
Castle Hill, NSW on 02-04-2012 

Professional in approach. Initial contact is informative & comprehensive. Technicians are very professional & know their way around a computer - hardware & software & peripherals.

Dennis F.
Scullin, ACT on 02-04-2012 

The woman I spoke to when I booked Ken was extremely friendly, sympathetic and calm ... when I wasn't exactly calm myself as I was super stressed with my computer. It was a relief to speak with her and know that within three hours, someone would be here to help me. Ken was also extremely professional and went over and above what I asked him to do.

The Shoe Garden - Carol H.
Hawthorne, QLD on 30-03-2012 

Tony was fantastic I cannot speak highly enough of him. If I have anymore problems I want him to come out again:-)

Simone L.
Hornsby, NSW on 28-03-2012 

Great knowledge, friendly and on time - wonderful service, Paul knows how to fix everything and was asking what else I wanted fixed.

Andrew S.
Carnegie, VIC on 27-03-2012 

It's a no brainer. Call Geeks2U and sort out your IT issues once and for all. Punctual and professional.

Rainer L.
Lindfield West, NSW on 27-03-2012 

Gurinder has helped me now on 2 occasions. Now and Sept 2011. Very helpful on both occasions. An asset to the company. This type of service makes a difference and is why I would use Geeks2U again.

Richard N.
Baulkham Hills, NSW on 27-03-2012 

The whole process was extremely easy - from booking an appointment, to having the Geeks2U rep arrive at the specified time, fix our computer problem and be extremely informative and helpful....overall a great easy service!

Atama T.
Springfield, QLD on 23-03-2012 

Prompt and timely attendance. Layman's language and matter of fact language used by technician. Explanation of problem summarised politely and solution suggested in easily understandable way.

Rene M.
Taroona, TAS on 22-03-2012 

Prompt service. IT consultant obviously well presented and obviously experienced. IT consultant knew exactly what to do and how to do it.

Robert D.
North Turramurra, NSW on 22-03-2012 

I would certainly recommend - especially as we needed help on the weekend - great service all round .

Lyndal S.
Carindale, QLD on 25-03-2012 

Geeks2U attends to problems promptly - the staff are friendly and the technicians know what they are doing and do not talk down to people who do not have their experience.

Lynette M.
Artarmon, NSW on 23-03-2012 

One of the most efficient and friendly services we have experienced. Would not hesitate to repeat or recommend.

Kim B.
Roseville Chase, NSW on 23-03-2012 

I found Geeks2U a very professional team, very co-operative and my technician, Stuart was extremely knowledgeable and answered all questions I asked. Very pleased with the service.

Alan M.
Edgewater, WA on 22-03-2012 

The service was punctual, professional, friendly. Would have no hesitation in recommending this company. Our technician went out of his way to be helpful.

Bill R.
Wakerley, QLD on 21-03-2012 

The technicians really know what they are talking about. They are polite and punctual - it is a brilliant service.

Sarah H.
Belconnen, ACT on 20-03-2012 

Brilliant and fast service, my technician was a genius and had my pc up and running within the hour.

Luke Y.
Minchinbury, NSW on 19-03-2012 

Exceptionally professional, prompt, courteous, and thorough. Truth in advertising at last !! Thanks very much for attention to detail, civility and workmanlike approach. Would have no hesitation in recommending your services to friends and colleagues - indeed already have.

Heather J.
Balgowlah Heights, NSW on 15-03-2012 

My initial phone enquiry was handled by an extremely capable lady, who answered all my questions thoroughly and offered an excellent service. The technician arrived at the correct booking time, was very well presented, friendly and efficient. He took no time to fix what I regarded as a complicated problem and then proceeded to check if I had any ...

Jenny C.
Sapphire Beach, NSW on 28-02-2012 

I was thoroughly pleased. Your customer service/booking staff are terrific, well spoken, professional, thorough and helpful. The technician was personable, knowledgeable and professional ( we had Oscar ). He fixed the issues and unlike a lot of companies that charge by the hour, he did not waste time in an effort to charge us more. He got in, got t...

Big Top Marketing & Promotions Pty Ltd - Samantha S.
Brighton-le-sands, NSW on 22-02-2012 

My Geek was wonderful. His name was Jake. I heard about Geeks2U on 2GB. I sent an email to Ray Hadley expressing my satisfaction with the service and the high professional standard. Thank you!

Lucy C.
Coogee, NSW on 21-02-2012 

It was a real surprise at how quickly we had a technician out to have a look at the problem. He was extremely helpful, professional and courteous at all times. Would definitely recommend your services again! Thanks, Helen

Helen K.
Woodville West, SA on 19-02-2012