Don’t worry – we’ve all experienced it. You know, that pesky program refusing to do what you want it to or that device making a funny noise which won’t work. Next time it happens, let us worry about it! We can come out onsite to troubleshoot both hardware and software problems and will either find a fix or recommend an alternate solution to your problem. Here are some of the things we do:
Faulty hardware can cause any number of problems with the performance of your computer. If your system seems unusually slow, you can’t view videos or you just can’t even get it to turn on then it might be time for a Geek to troubleshoot your hardware.
If an old or faulty hardware component is diagnosed as the cause of your problems, it will be replaced or upgraded with a new one.
Alternatively (or even in conjunction with hardware difficulties), you might be experiencing issues with a particular piece of software installed on your computer. We can troubleshoot and fix any problems with it and also train you in how to get the most out of it into the future.
Does your software seem broken? This might be a sign that the program has been corrupted (‘geek speak’ for broken) and needs to be reinstalled to work properly again. We can do this onsite with you!