Geeks2U Promise
We guarantee you'll love our fast, friendly service - or we'll refund your money.  
133,572 Happy Customers & Counting
Need tech support?
1300 769 448
Extended hours, 7 days a week
Home  /  Computer Repairs  /  Computer Troubleshooting

General Troubleshooting

Computer Troubleshooting

Don’t worry – we’ve all experienced it. You know, that pesky program refusing to do what you want it to or that device making a funny noise which won’t work. Next time it happens, let us worry about it! We can come out onsite to troubleshoot both hardware and software problems and will either find a fix or recommend an alternate solution to your problem. Here are some of the things we do:

Troubleshoot your hardware
Troubleshoot your hardware

Faulty hardware can cause any number of problems with the performance of your computer. If your system seems unusually slow, you can’t view videos or you just can’t even get it to turn on then it might be time for a Geek to troubleshoot your hardware.

Replace or upgrade faulty hardware
Replace or upgrade faulty hardware

If an old or faulty hardware component is diagnosed as the cause of your problems, it will be replaced or upgraded with a new one.

Troubleshoot your software
Troubleshoot your software

Alternatively (or even in conjunction with hardware difficulties), you might be experiencing issues with a particular piece of software installed on your computer. We can troubleshoot and fix any problems with it and also train you in how to get the most out of it into the future.

Reinstall corrupt software programs
Reinstall corrupt software programs

Does your software seem broken? This might be a sign that the program has been corrupted (‘geek speak’ for broken) and needs to be reinstalled to work properly again. We can do this onsite with you!

Recent News

Apple recently announced a slew of new hardware to tempt consumers with at a “virtual” streamed launch event it called “California Streaming”. The headline act was without doubt a very much expected upgrade to its iPhone lines, bringing the iPhone 13 family to market. Every year, roughly around September or October, you can expect a

Do you ever get tired of rolling your mouse, fiddling with your trackpad and running through tabs in order to switch between apps, jump into your spotlight search or close a page? How about finding a specific file, locking your computer or any of the other dozens of functions you need your computer to accomplish

A recent US court ruling could lead to some significant changes in the way that you pay for apps and subscriptions on mobile devices, tablets, and computers in the future. Epic Games, makers of the popular (and highly lucrative) video game Fortnite offered that game on Apple devices including its iPhone and iPad lines, but

It was no secret that Microsoft was going to release the next version of Windows later this year. I’ve already written up my early impressions of Windows 11. That was based on the beta version while I waited for Microsoft to press the big red “go” button for actual consumer availability. Microsoft recently announced when

Coronavirus (COVID-19) Update

Learn about the precautions we are taking and our new contactless pick-up and remote service options. Read More
Get help setting up your home office or homework area today. Learn More