Geeks2U Pricing

You’ve already invested plenty of money in your tech and devices, so you shouldn't pay through the nose just to keep them working properly. We offer affordable IT support based on this fundamental belief, and our Geeks2U pricing is backed by our Geeks2U Promise and Guarantee.

Geeks2U Pricing

Book a Geeks2U technician

If you’re having tech issues, our expert Geeks can help to get IT sorted. Our Geeks are available for on-site and remote servicing 7-days a week. Book online now and you could have a Geek fixing your problem today.

Why Geeks2U?

Geeks2U have been helping Australians with tech problems since 2005. In fact, we’ve solved over 1,000,000 problems and counting! There probably isn’t a tech problem our background-checked and vetted technicians haven’t solved before.

No fix, no fee

No fix, no fee

We don’t want to add to your headaches, which is why we offer a no fix, no fee guarantee – meaning if your problem isn’t solved by a Geek, you don’t have to pay a cent‡. Geeks2U offers a 30-day money-back guarantee if you aren’t satisfied with the results of your service.

Award-winning service

Award-winning service

We love our customers, and they love us too. We’re proud to have over 3,000 5-star reviews and a 2023 Award sitting in our trophy cabinet. Our average is 4.6/5 stars based on over 250,000 ratings!

Help in under 24-hours available

Help in under 24-hours available

Tech emergency? Don’t stress! Our background-checked Geeks can solve your problem in under 24-hours with a same-day service†. We can help onsite or over the phone, so even if you’re stuck in the middle of nowhere you can still call a Geek for help!

Available 7 days a week

Available 7 days a week

No rest for the Geeky! We’re here to help 7 days a week, and are available to help until 9pm Monday through to Friday. Tech problems don’t stop on the weekends after all!

Book online for an accurate quote

For an accurate quote, head to our online booking portal now. You can enter details about your tech problem and select the time and date of your appointment, so we can provide the most accurate price for your service.

One-Hour Tech Support

$119 – $198

The list of tech problems our Geeks can solve is almost endless. From computer repairs to a Digital Security Check and everything in between, Geeks2U can solve your IT issues.

However, not all tech problems are equal, so our prices range from $119 for setup services* to $198 to more complicated, same-day tech emergencies.

  • Award-winning tech support at an affordable hourly rate
  • Geeks2U can help with a wide range of devices, brands, software, applications, and more.
  • On-site or remote service depending on your preference
  • Extended service hours mean we can assist at a time that suits you†
  • Same-day service and weekend service options are available for an additional cost†
  • If we can’t fix your tech issue, you don’t have to pay a cent thanks to our no fix, no fee guarantee‡

Business IT Support Packages

From $1,680

Our IT support plans give you flexible blocks of prepaid hours minus the long-term commitment and fixed monthly costs.

You can use your time for whatever you need – from regular onsite preventative maintenance, printer, email, device, point of sale systems and computer set up, cybersecurity, or ad-hoc problems as they arise.

  • No lock in contracts mean you purchase support hours once and use them when you need help
  • Different sized packages based on your business needs
  • Reliable, ongoing tech support from a local technician
  • Speedy solutions to get your business back on track
  • We’ve helped solve tech problems for over 45,000 Australian businesses
  • Remote or on-site support 7 days a week



Book online for an accurate quote

For an accurate quote, head to our online booking portal now. You can enter details about your tech problem and select the time and date of your appointment, so we can provide the most accurate price for your service.

Geeks2U: Part of Officeworks

Established in 2005 by brothers David and Michael Hancock, Officeworks acquired Geeks2U in 2019. As Australia’s leading supplier of office products and services, Officeworks and Geeks2U are perfect for each other! Now, when you head into an Officeworks store or visit their website to buy new technology, you can also purchase a Geeks2U Set Up Service at the same time.

That means purchasing a new tech device from Officeworks is even more advantageous, as you can also organise an expert Geeks2U technician to help set it up at the same time.

Geeks2U hourly rate

How much do Geeks2U charge per hour? How much does Geeks2U cost? Well, of course, each case is different, and the cost will vary depending on how long it takes us to find a solution. However, we believe that nobody can match our expertise at these prices, making us the cost-effective choice across Australia.

We bill in half-hour blocks, with a minimum of one hour. Often, our Geeks will solve more than one issue in a single appointment! Plus, we don’t charge you for travel time.

Geeks2U’s prices start from $119 per hour for set up services via Officeworks. Read our terms and conditions for more information.

Book online now

You can use our online booking portal 24/7 to make an appointment with an expert Geeks2U technician. It’s quicker than calling and you’ll be able to pick a date, time and technician that suits you.

Supporting your business

Supporting your business

We love solving your business’ technology problems, almost as much as you love not having to worry about them. Our flexible IT support packages and discounts make sure you’re only paying for what you need – so what are you waiting for?

Learn more

Popular services available with Geeks2U

We pride ourselves on our up-to-date know-how, meaning our Geeks always stay ahead of the curve with the technical expertise to help all Australians with their devices. As tech evolves, our services evolve alongside it. So, not only does our list of services continue to grow, but our technicians stay up to date with the latest devices, from laptops, to phones, to Wi-Fi routers.

Some of our popular tech services include:

Our service areas

We can provide solutions to your IT problems wherever you are in Australia.

You can benefit from our IT support and services in AdelaideBrisbaneCanberraGold CoastHobartMelbournePerthSydney or many other locations across Australia. We’re only a phone call away 7 days a week!

Can’t see your suburb listed? Give us a call! We can help over the phone, and we’re always adding new service areas to our list.

Ready to book?

You can get in touch with us over the phone or by using our online booking portal! We’ll be out to fix your tech issues in a flash!

Call us now Book online

Frequently Asked Questions

  • What happens if I am not happy with the service?

    Customer satisfaction is our priority, and we are constantly monitoring each technician’s performance. We promise to delight all our customers, so if you are ever not 100% satisfied, please get in touch with us!

  • What if my computer is broken and it can’t be fixed?

    Sometimes, if there is serious damage to your computer, it is a better investment to buy a new one than to pay for a repair. If we find that’s the case, you can utilise the technician’s time to back up your data and then have the technician come back to transfer it to a new computer and help you set it up instead.

  • What happens if the repair takes less than an hour?

    Since most repairs are completed in under an hour, we encourage our customers to make the most of any extra time. Please see the checklist above for ideas about the kind of services your technician can perform with any extra time.

  • What happens if it takes longer than an hour?

    Most repairs can be solved in the first hour. However, if the technician expects that it will take longer, he or she will usually know within the first 15 minutes. The technician will give you options, and you can decide how you want to proceed.

  • Why is there a charge for same-day service?

    The same-day service charge lets us be on call seven days a week, including holidays, and allows us to keep extra technicians on standby for your emergencies. If you don’t need us today, we can usually come by the next business day at no extra charge to you.

  • Why do you charge a one-hour minimum?

    By having a one-hour minimum, we can send a Geek to your home or office without charging for travel time. We provide a level of service unmatched by any competitor, and all work is backed by our Geeks2U Promise and Guarantee.