$158 (Home)
per hour (inc. GST)
Perfect for quick fix and day-to-day tech issues.
- No-fix, no fee
- In-home or remote support
- Vetted experts, ready to help
- PC, Mac, iPhone, Android & more
- 7 days a week
$198 (Business)
per hour (inc. GST)
Reliable IT support to keep your business running smoothly.
- No-fix, no fee
- On-site or remote support
- Fast help for urgent tech issues
- PC, Mac, networks & more
- 7 days a week
Custom Pricing
Flexible support packages for business of all sizes.
- No-fix, no fee
- Monthly or ad-hoc options
- On-site and remote support
- Network, cybersecurity and more
- Priority scheduling
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What happens if I am not happy with the service?
Customer satisfaction is our priority, and we are constantly monitoring each technician’s performance. We promise to delight all our customers, so if you are ever not 100% satisfied, please get in touch with us!
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What if my computer is broken and it can’t be fixed?
Sometimes, if there is serious damage to your computer, it is a better investment to buy a new one than to pay for a repair. If we find that’s the case, you can utilise the technician’s time to back up your data and then have the technician come back to transfer it to a new computer and help you set it up instead.
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What happens if the repair takes less than an hour?
Since most repairs are completed in under an hour, we encourage our customers to make the most of any extra time. Please see the checklist above for ideas about the kind of services your technician can perform with any extra time.
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What happens if it takes longer than an hour?
Most repairs can be solved in the first hour. However, if the technician expects that it will take longer, he or she will usually know within the first 15 minutes. The technician will give you options, and you can decide how you want to proceed.
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Why is there a charge for same-day service?
The same-day service charge lets us be on call seven days a week, including holidays, and allows us to keep extra technicians on standby for your emergencies. If you don’t need us today, we can usually come by the next business day at no extra charge to you.
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Why do you charge a one-hour minimum?
By having a one-hour minimum, we can send a Geek to your home or office without charging for travel time. We provide a level of service unmatched by any competitor, and all work is backed by our Geeks2U Promise and Guarantee.
Service areas
- NSW
- VIC
- QLD
- ACT
- SA
- WA
- TAS
- NT
Not sure if your area is covered?
Support your busines
We love solving your business’ technology problems, almost as much as you love not having to worry about them. Our flexible IT support packages and discounts make sure you’re only paying for what you need — so what are you waiting for?
Learn more
