Geeks2U Promise
We guarantee you'll love our fast, friendly service - or we'll refund your money.  
133,572 Happy Customers & Counting
Need tech support?
1300 769 448
Extended hours, 7 days a week
Home  /  Pricing

Geeks2U Pricing

We’re Australia’s leading computer repair service and the 350 expert technicians we have nationwide provide technical support to companies like Telstra, Qantas, and Bing Lee.

We provide a level of service unmatched by any competitor and all work is backed by our Geeks2U Promise and Guarantee.

 

PricingPricingPricing

Call us at 1300 769 448 to get your local pricing,
or request a Geek online and we will call you back.

Pricing

Call us at 1300 769 448 to get your local pricing, or request a Geek online and we will call you back.

 


Most problems can be solved in an hour or less, so here are some suggestions for what your expert technician can do with any extra time:

  • Perform a system health check.
  • Optimise startup and shutdown.
  • Clean up Quick Launch and the taskbar.
  • Speed up your browser.
  • Check for and remove spyware, viruses, and malware.
  • Make sure your operating system is up to date.
  • Diagnose performance problems.
  • Remove dust from inside the computer because it could be interfering with the hardware.
  • Perform system maintenance to make it run more efficiently.
  • Check your wireless network security.
  • Set up a backup routine to protect your family photos, business documents, and other irreplaceable data.

 

Frequently Asked Questions


Why do you charge a one-hour minimum?

By having a one-hour minimum, we can send a Geek to your home or office without charging for travel time. We provide a level of service unmatched by any competitor, and all work is backed by our Geeks2U Promise and Guarantee.

Why is there a charge for same-day service?

The same-day service charge lets us be on call seven days a week, including holidays, and allows us to keep extra technicians on standby for your emergencies. If you don’t need us today, we can usually come by the next business day at no extra charge to you.

What happens if it takes longer than an hour?

Most repairs can be solved in the first hour. However, if the technician expects that it will take longer, he or she will usually know within the first 15 minutes. The technician will give you options, and you can decide how you want to proceed.

What happens if the repair takes less than an hour?

Since most repairs are completed in under an hour, we encourage our customers to make the most of any extra time. Please see the checklist above for ideas about the kind of services your technician can perform with any extra time.

What if my computer is broken and it can’t be fixed?

Sometimes, if there is serious damage to your computer, it is a better investment to buy a new one than to pay for a repair. If we find that’s the case, you can utilise the technician’s time to back up your data and then have the technician come back to transfer it to a new computer and help you set it up instead.

What happens if I am not happy with the service?

Customer satisfaction is our priority, and we are constantly monitoring each technician’s performance. We promise to delight all our customers, so if you are ever not 100% satisfied, please get in touch with us!

 

Recent News

Futuristic technology user interface with retinal recognition

If you’ve used technology for any period of time, you’ve probably had one of those days where you step away from the screen and realise just how sore your eyes are. Computer eye strain is definitely a problem for anyone who has to stare at a bright screen for any length of time. Typically speaking,… More 

Beach on laptop keyboard

Even if you’re taking a flight to get away from it all, chances are you’ll still want to throw some tech in your travel bag this summer. If you’re jumping on a plane then noise-cancelling headphones can be a wise investment, especially on a long haul international flight. Don’t expect miracles, you can’t completely block… More 

ced

The key focus of the Consumer Electronics Show in Las Vegas each year is typically large flat panel TVs above all else, and while they were present for its 2017 incarnation, you could have been forgiven for thinking that laptops were the new cool thing. Most major vendors launched new lines, with many differing viewpoints… More 

gadgets

2016 is now a matter of history, and with a new year, many of us make resolutions to keep in the new year; a promise of some matter we’ll attend to, whether it’s losing weight, learning a new language or giving up a bad habit. While the passage of the new year is ultimately a… More