Geeks2U Promise
We guarantee you'll love our fast, friendly service - or we'll refund your money.  
133,572 Happy Customers & Counting
Need tech support?
1300 769 448
Extended hours, 7 days a week
Home  /  Computer Repairs  /  Computer Troubleshooting

General Troubleshooting

Computer Troubleshooting

Don’t worry – we’ve all experienced it. You know, that pesky program refusing to do what you want it to or that device making a funny noise which won’t work. Next time it happens, let us worry about it! We can come out onsite to troubleshoot both hardware and software problems and will either find a fix or recommend an alternate solution to your problem. Here are some of the things we do:

Troubleshoot your hardware
Troubleshoot your hardware

Faulty hardware can cause any number of problems with the performance of your computer. If your system seems unusually slow, you can’t view videos or you just can’t even get it to turn on then it might be time for a Geek to troubleshoot your hardware.

Replace or upgrade faulty hardware
Replace or upgrade faulty hardware

If an old or faulty hardware component is diagnosed as the cause of your problems, it will be replaced or upgraded with a new one.

Troubleshoot your software
Troubleshoot your software

Alternatively (or even in conjunction with hardware difficulties), you might be experiencing issues with a particular piece of software installed on your computer. We can troubleshoot and fix any problems with it and also train you in how to get the most out of it into the future.

Reinstall corrupt software programs
Reinstall corrupt software programs

Does your software seem broken? This might be a sign that the program has been corrupted (‘geek speak’ for broken) and needs to be reinstalled to work properly again. We can do this onsite with you!

Recent News

Popular social media destination Facebook made worldwide headlines recently, and not for the kinds of reasons that Facebook might want to be noticed. That’s because for a roughly 12 hour period, access not just to Facebook, but also Instagram and Whatsapp — all services owned and operated by Facebook — consumers worldwide had issues connecting… More 

There’s a well-known test that taxi drivers in London have to sit, called “The Knowledge”, that can take years to pass, detailing just about every street in the UK’s very disorganised capital road system. It’s tough learning that many roads, although it may have side benefits, with some studies suggesting that London black cab drivers… More 

Not that long ago, Apple surprised everyone by updating its line of Mac Mini computers. The Mac Mini isn’t like any other Mac that Apple sells. Where much of its output is in laptops, or the 2-in-1 style iMac computers, the Mac Mini is instead a “headless” computer — a fancy way of saying that… More 

There’s been a lot of speculation around foldable phones in the past 12 months, fuelled by the hype from the manufacturers busy producing devices that can fold from phone to tablet and back again — or even crazier concepts, like phones that become slap bands when you place them around your wrist. That latter idea… More