Geeks2U Promise
We guarantee you'll love our fast, friendly service - or we'll refund your money.  
133,572 Happy Customers & Counting
Need tech support?
1300 769 448
Extended hours, 7 days a week
Home  /  Computer Repairs  /  Computer Troubleshooting

General Troubleshooting

Computer Troubleshooting

Don’t worry – we’ve all experienced it. You know, that pesky program refusing to do what you want it to or that device making a funny noise which won’t work. Next time it happens, let us worry about it! We can come out onsite to troubleshoot both hardware and software problems and will either find a fix or recommend an alternate solution to your problem. Here are some of the things we do:

Troubleshoot your hardware
Troubleshoot your hardware

Faulty hardware can cause any number of problems with the performance of your computer. If your system seems unusually slow, you can’t view videos or you just can’t even get it to turn on then it might be time for a Geek to troubleshoot your hardware.

Replace or upgrade faulty hardware
Replace or upgrade faulty hardware

If an old or faulty hardware component is diagnosed as the cause of your problems, it will be replaced or upgraded with a new one.

Troubleshoot your software
Troubleshoot your software

Alternatively (or even in conjunction with hardware difficulties), you might be experiencing issues with a particular piece of software installed on your computer. We can troubleshoot and fix any problems with it and also train you in how to get the most out of it into the future.

Reinstall corrupt software programs
Reinstall corrupt software programs

Does your software seem broken? This might be a sign that the program has been corrupted (‘geek speak’ for broken) and needs to be reinstalled to work properly again. We can do this onsite with you!

Recent News

The history of web browsers is fascinating if you’re of a geeky bent, from the early days of NSCA Mosaic through to the explosive growth of Netscape and its eventual ousting by Microsoft’s Internet Explorer (IE) browser. If you’re not that geeky, you’re probably more used to clicking on an icon to access the web,… More 

Just recently, 50,000 printer owners got an unexpected result out of their devices. Not so much a paper jam or out of ink message — we’ve all been there — but instead a message imploring users to subscribe to Internet “celebrity” PewDiePie’s Youtube channel and unsubscribe from an Indian-produced channel that in recent months has… More 

We live in a world of portable technology, which gives us access to information at the tap of a keyboard or the touch of a finger. Which is great when you need GPS directions in an unfamiliar city, need to check your work email for a vital document or simply want to confirm who the… More 

Apple’s recently released its latest range of iPad Pro tablets, with a specific pitch towards creative professionals. That’s due to the underlying A12X Bionic processor, a more powerful version of the chip found in its Apple iPhone XS, iPhone XS Max and iPhone XR phones. I’ve spent the last couple of weeks testing and evaluating… More