1-Hour Onsite or Remote Tech Support

When your tech stops working, you don’t have time to wait. Geeks2U delivers on-demand IT support, with expert technicians available for same-day and weekend service - right when you need them.

What is included with a 1-hour onsite or remote service?

Whether it’s a slow computer, Wi-Fi issues, email setup, printer problems, data recovery, broken screens or smart-home troubleshooting, our Geeks can fix almost anything in as little as one hour.

With Australia’s largest network of IT technicians, we’ll send the right expert to your home or business – fast.

Why choose our 1-hour onsite or remote tech support?

On-demand support

Same-day, evening, and weekend availability

No Fix, No Fee Guarantee

If we can’t fix it, you don’t pay

Nationwide coverage

Local experts across Australia

Book a Geeks2U technician

If you’re having tech issues, our expert Geeks can help to get IT sorted. Our Geeks are available for on-site and remote servicing 7-days a week. Book online now.

How does it work?

  1. Book online or speak to one of our friendly representatives to find a time that is convenient for you. We offer same day service 7-days a week, including evenings and weekend bookings to work around your schedule.
  2. A screened IT technician will show up at your home or business at the selected time and solve any number of issues within an hour. If it takes more than 1-hour? No worries, we charge in half hour increments after that.
  3. When the job is completed, you will receive an invoice and the chance to provide a rating of the technician and your experience.
  4. Any other questions, you can always reach out to our friendly customer service team.

Skip the phone queue and book online now

Ready to book in your Geek for home or business tech support? We can help you solve your tech issues – whether it’s a computer, laptop, printer, Wi-Fi, email account and much more! Book now.

What our customers say

276,850+ reviews

"It was respectful of my limited technical knowledge and explained at a level I understood
Thank you for the help and assistance it was greatly appreciated"

Geeks2U

"John has now been out a few times and has always competently fixed our issues - would be happy to always use John as our technician when we have need"

Geeks2U

"Tak was friendly reliable and polite he really helped me understand what was going on with the issue with my computer"

Geeks2U

"Very positive experience, Peter was polite respectful and very knowledgable. He was excellent"

Geeks2U

"Malcolm did a wonderful job. He set up my new computer and showed me how everything worked. Brilliant service."

Geeks2U

"Consultant Paul was courteous, efficient & quick, & reassured me about the satisfactory state of my devices."

Geeks2U

"Thomas was great, kind and competent. Thank goodness for his skills and expertise. Much appreciated"

Geeks2U

"Gary service was excellent, quick, professional, and courteous.
I would highly recommend using the services of Geeks2U."

Geeks2U

"Peter was very knowledgeable and thorough, explained every step and his findings, removed the malware and advised me on best practice going forward"

Geeks2U

"Kyle was very helpful he told me all i need to know.
I would recommend him.
Good Job ,Thank You."

Geeks2U

"Dan was friendly, knowledgeable and easy to work with. He explained all that he was doing and why it needed to be done. He fixed my issue promptly."

Geeks2U

"Charbel listened to what I thought I needed, suggested some improvements and worked diligently for the whole of the visit to my home. I could not ask for more."

Geeks2U

"Roy kept in touch to update me about unexpected delay and apologised on arrival. Dealt with me patiently and sorted out my mess with explanations of where my problems were."

Geeks2U

"Ariel was polite, friendly, and, most importantly, helpful. He thoroughly assessed my PC, and, through a process of elimination, found what the issue was."

Geeks2U

"Very easy to book.
The technician Jason was very polite and efficient and sorted out our issue.
A fair price for a home visit"

Geeks2U

"It wasn't an overly difficult job, but Malachy was professional, pleasant and very helpful."

Geeks2U

"Azim was amazing. arrived early. walked through our IT systems and provided the support we needed for our organisation."

Geeks2U

"No problems booking the service call by 'phone; Daniel arrived when he said he would; Daniel fixed the problem and started a software update. Daniel was courteous and helpful!"

Geeks2U

"Ben was committed, clear communication, time efficient, and excellent product knowledge. very happy with Ben"

Geeks2U

"Excellent service. Steve was great & tried to explain everything so that I could undertand it.
Would definitely ask for him again."

Geeks2U

"Kamal arrived on time was helpful friendly and answered questions. Persisted with the problem and gave advice re a new printer. Nice person."

Geeks2U

"Matthew, has been before and every time he comes he does a wonderful, professional job.
He has set up my computer to work well. I’d recommend Matthew to everyone!"

Geeks2U

"James was so efficient, knowledgeable and thoughtful in setting up my new printer. I couldn’t speak highly enough of him."

Geeks2U

"Very easy booking service and very fast communication as to when someone would be available and on time once booked. The problem was solved in a timely manner.
Very Happy"

Geeks2U

"Very helpful explained solution clearly and fixed my phone at the same time. Would highly recommend Peter."

Geeks2U

"Thorough, kept up to date with passwords etc, quite pleased with his service, politeness and expertise.
Would definitely welcome him back if i had further problems!"

Geeks2U

"Danny arrived within the agreed timeframe, and was courteous, engaging and efficient in identifying and resolving the problem with my phone and tablet email systems."

Geeks2U

"Turned up on time
Quickly identified issue and fixed it
I couldn’t be happier with his service"

Geeks2U

"Malcolm was excellent, he had a cancellation, so he managed to arrival early, which suited us.
He was very professional & explained everything to me"

Geeks2U

"John was great explained properly many older computer users as I am have fewer
computer skills. Will use again."

Geeks2U

"Juan was very professional, he was quick, efficient and definitely knew his stuff. Very happy with the outcome."

Geeks2U

"Adam was very friendly and informative so I felt confident that my IT issue was sorted out."

Geeks2U

"Nothing was too difficult for Kalumbi & pointed me in the right direction for what I need to do te internet & backup."

Geeks2U

"Mark was very helpful and keen to assist beyond what I had hoped to achieve. Terrific service."

Geeks2U

"Mathew arrived on time, he was pleasant, polite and well presented.

He explained everything to me , offered some guidance and suggestions.

Great..."

Geeks2U

"Chris is courteous, knowledgeable and help us with our computer, email and phones.
I will always request Chris.
Thanks"

Geeks2U

"So relieved to have some help to get my computer checked and feel reassured all is ok.
Tyrone was quietly spoken and made me feel confident again"

Geeks2U

"Booking was very simple. Service was next level - Rami was super helpful, polite and personable."

Geeks2U

"Phl is fabulous. He is extremely knowledgeable, patient and task oriented. And he always fixes the issue.
Mike"

Geeks2U

"My experience was great, Eleonora was really friendly and helpful, She was able to reconnect my internet so her visit was a complete success.. Thankyou."

Geeks2U

"Simon was polite, friendly and knowledgeable. He was respectful and treated me kindly. Thank you Simon."

Geeks2U

"Very competant and friendly answered all my questions and fixed all my issues very helpful"

Geeks2U

"Nick wcame within the expected time window. He was friendly, polite and sorted out my problem efficiently."

Geeks2U

"Eleanor was fantastic. Fixed the issue I called about very quickly and then helped me understand my internet connection problem and spoke at length with Telstra. Eleanor is great"

Geeks2U

"Thomas was very helpful in setting up our external hard drives and explaining how to use them."

Geeks2U

"Anthony was professional & competent. He listened to our problems & addressed each one. We were very impressed."

Geeks2U

"Michael well mannered ,arrived on time and got onto the problem quickly . will use the service again when needed ."

Geeks2U

"He was on time. Polite and very professional. Solved all problems and explained what he was doing. Would recommend highly."

Geeks2U

"Great to have the professional experience of Geeks2U. All work was completed very competently by Glenn, the technician."

Geeks2U

"Rodney was terrific, dedicated and spent an extraordinary amount of time to fix problem. Very happy Rene"

Geeks2U