Technical Requirements for At-home Agents

Technical requirements for At-Home Agents

computerandheadset

Technical Requirements for At-home Agents

Operational requirements:

Internet

  • Reliable high speed fixed line broadband (no wireless broadband). Ethernet connection between computer and router
  • High speed broadband (NBN, fibre etc), no 3G or 4G connections
  • Current and up-to-date internet security software subscription (must be a paid subscription)

System requirements:

Processor

  • Minimum: Intel Core 2 Duo 2.1 GHz
  • Recommended: Intel i5 / i7 2.4 GHz and above

Memory

  • Minimum: 4GB RAM
  • Recommended: 8GB RAM and above

Hard Disk Space

  • 400MB (Install/Upgrade, 200MB operation)

Display

  • Resolution
  • Minimum: 1920 x 1080 screen resolution
  • Monitor
  • Recommended: Desktop monitor 23-24″, please note that if your monitor does not meet our recommended requirements, or you have a Laptop, it is recommended you have dual (2) monitors.

Operating system

  • PC
  • Windows 8.1 (desktop mode)
  • Windows 10 (creators update or higher required)
  • Apple Mac
  • Mac OS X 10.13 (High Sierra) or Higher

Camera

  • A working webcam (external or inbuilt) is required

Headset

  • Successful applicants will be provided with a USB headset with microphone