GeekCover by Geeks2U

Ongoing tech support for you and your devices

GeekCover offers ongoing IT support for you and your devices, so if something goes wrong, you have an expert on call who can solve your problems.

Our expert technicians provide on-site and remote support for a wide array of devices that cause headaches for small and medium-sized businesses, as well as Australian households*. This includes computers, laptops, tablets, phones, printers, Wi-Fi and much more.

GeekCover is like having your very own dedicated IT team, with remote support over the phone and an on-site callout fee at a reduced rate. It’s perfect for anyone who requires IT help when problems arise but doesn’t need their own dedicated IT team.

You can call a Geek 7-days a week, with extended hours during weekdays, to troubleshoot your issues at no additional cost. If you have an emergency tech issue (or just want to get to the bottom of your issue nice and quick) you can get in touch with an expert technician with ease. They’ll help to uncomplicate the complicated so you feel confident to fix future issues too.

Sometimes you have a tech problem that needs a little extra help. That’s where GeekCover comes in. When you sign up for GeekCover, you’ll benefit from lower call out fees which helps in the long run. It’s a great option for households or small to medium sized businesses to ensure their devices are setup properly, securely connected, backed up and running smoothly.

Pricing and features

^{Disclaimer: Exit Fee applicable only if a customer has received at least one on-site visit. The fee is equal to their remaining subscription payment less a 50% discount. Your subscription automatically renews for 12 months on its anniversary unless you notify us at least 3 business days before. We will notify you in advance of renewal. *To receive on-site services you must be within a service area designated on our website, and a minimum one-hour service applies. Charges apply if you cancel on-site service with less than 24 hours’ notice. Remote support is available Australia-wide, for on-site support availability, please check your postcode here. ^Same day service guarantee applies to metropolitan areas in capital cities where you call before 10am and have a Windows-based PC/laptop. #50% off compared to standard pricing of $158 for Household and $198 for Businesses.}

Full GeekCover® Terms

Need one-off support?

You don’t need to sign up to GeekCover to get access to our expert technicians. You can find a list of our services here or use the menu at the top of the page. What’s more – if we don’t fix your problem, you don’t have to pay a cent. Find out more about our no fix, no fee guarantee here.

IT support services

Here are just some of the IT support services that an expert technician can assist with:

• Computer repair
• Mac repair
• MacBook repair
• Laptop repair
• Hard drive recovery
• Data recovery
• Printer setup
• Internet setup
• Network setup
• Virus removal
• Computer network security
• Software installation
• New phone setup
• New tablet setup

Find the many locations Geeks2U offer on-site service below

IT support Melbourne | IT support Sydney | IT support Brisbane | IT Support Perth | IT support Adelaide | IT Support Canberra | IT support Hobart | IT support Darwin