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GeekCover® – Tech support for individuals and businesses.

We’re here to support and service your home and office tech, to keep everything running seamlessly.
You’ll enjoy the peace of mind that comes with unlimited+ remote support.

  Unlimited+ remote support
  Low on-site call-out fee
  Email alerts with critical security updates and recommendations
 

Household

$9.95

Per month for 12 months#

Or $99.95 per year upfront

  • Up to 4 computers/laptops

    No limit on other devices (eg tablets, smart phones) subject to Fair Play policy

  • On-site support for $79 per hour

    (with $49 surcharge for weekends and public holidays)*

  • $49 same-day service fee^
  • Unlimited+ remote support

    (Fair Play policy applies)

  • Includes email alerts with critical security updates and recommendations in the event of widespread virus or cyberattacks

Businesses

$19.95

Per month for 12 months#

Or $199.95 per year upfront

  • 1 computer/laptop per user

    No limit on other devices (eg tablets, smart phones) subject to Fair Play policy

  • On-site support for $79 per hour

    (with $49 surcharge for weekends and public holidays)*

  • $29 same-day service fee^
  • Unlimited+ remote support

    (Fair Play policy applies)

  • Includes email alerts with critical security updates and recommendations in the event of widespread virus or cyberattacks
  • Includes 1 hour on-site IT health check (per business)

    Audit of your internet network performance, review of your security/password protocols and data backup recommendations

  • Includes internet security Software

    (for 1 nominated PC or laptop)

Support Hours (AEST only)

Supported by phone, remote services and on-site

Weekdays: 8am to 8pm

Saturdays: 8am – 5pm

Sunday: 9am to 6pm

Public Holidays: Sunday hours – except no service on Christmas Day & New Years Day

 

1300 769 448

Or we can call you:



 

# Total cost of $119.40 (household) or $239.40 per user (businesses). Your subscription automatically renews for 12 months on its anniversary unless you notify us at least 3 days before. We will notify you in advance of renewal.

+Fair Play policy applies.

* To receive on-site services you must be within a service area designated on our website, and a minimum one hour service applies. Charges apply if you cancel on-site service with less than 24 hours’ notice.

^ Same day service guarantee applies to metropolitan areas in capital cities where you call before 10am and have a Windows-based PC/laptop.

Full GeekCover® Terms

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