GeekCover by Geeks2U

Ever wanted to have access to an IT expert when tech issues arise? Now you can. GeekCover by Geeks2U gives you access to our expert technicians across Australia 7-days a week, with unlimited remote support and lower callout fees.

GeekCover Tech Support

Ongoing tech support for you and your devices

GeekCover offers ongoing IT support for you and your devices, so if something goes wrong, you have an expert on call who can solve your problems.

Our expert technicians provide on-site and remote support for a wide array of devices that cause headaches for small and medium-sized businesses, as well as Australian households. This includes computers, laptops, tablets, phones, printers, Wi-Fi and much more.

GeekCover is like having your very own dedicated IT team, with remote support over the phone and an on-site callout fee at a reduced rate. It’s perfect for anyone who requires IT help when problems arise but doesn’t need their own dedicated IT support desk. We’ll share tips on how to protect your data and information, and if there’s a security issue or threat we’ll send you an alert.

You can call a Geek 7-days a week, with extended hours during weekdays, to troubleshoot your issues at no additional cost+. If you have an emergency tech issue (or just want to get to the bottom of your issue nice and quick) you can get in touch with an expert technician with ease. They’ll help to uncomplicate the complicated so you feel confident to fix future issues too.

Sometimes you have a tech problem that needs to be looked at, and GeekCover is still a great solution for you. When you sign up for GeekCover, you’ll benefit from lower call out fees which may help in the long run. It’s a great option for households or small to medium sized businesses who like to ensure their devices are setup properly, securely connected, backed up and running smoothly.

Pricing and features

Household

$9.95

Per month for 12 months
Or $99.95 per year upfront
  • Up to 4 computers/laptops per household
    No limit on other devices (eg tablets, smart phones) subject to Fair Play policy
  • On-site support for $79 per hour
    (with $49 surcharge for weekends and public holidays)*
  • $49 same-day service fee^
  • Unlimited+ remote support(Fair Play policy applies)
  • Includes email alerts with critical security updates and recommendations in the event of widespread virus or cyberattacks

Businesses

$19.95

Per month for 12 months
Or $199.95 per year upfront
  • Up to 6 computers/laptops per business location
    No limit on other devices (eg tablets, smart phones) subject to Fair Play policy
  • On-site support for $79 per
    hour

    (with $49 surcharge for weekends and public holidays)*
  • $29 same-day service fee^
  • Unlimited+ remote support (Fair Play policy applies)
  • Includes email alerts with critical security updates and recommendations in the event of widespread virus or cyberattacks
  • Includes 1 hour on-site IT health check
    Audit of your internet network performance, review of your security/password protocols and data backup recommendations

# Total cost of $119.40 (household) or $239.40 per user (businesses). Your subscription automatically renews for 12 months on its anniversary unless you notify us at least 3 days before. We will notify you in advance of renewal. +Fair Play policy applies. * To receive on-site services you must be within a service area designated on our website, and a minimum one hour service applies. Charges apply if you cancel on-site service with less than 24 hours’ notice. ^ Same day service guarantee applies to metropolitan areas in capital cities where you call before 10am and have a Windows-based PC/laptop.

Full GeekCover® Terms

Need one-off support?

You don’t need to sign up to GeekCover to get access to our expert technicians. You can find a list of our services here or use the menu at the top of the page. What’s more – if we don’t fix your problem, you don’t have to pay a cent. Find out more about our no fix, no fee guarantee here.

IT support services

Here are just some of the IT support services that an expert technician can assist with:

  • Computer repair
  • Mac repair
  • MacBook repair
  • Laptop repair
  • Hard drive recovery
  • Data recovery
  • Printer setup
  • Internet setup
  • Network setup
  • Virus removal
  • Computer network security
  • Software installation
  • New phone setup
  • New tablet setup

Find the many locations Geeks2U offer on-site service below

IT support Melbourne | IT support Sydney | IT support Brisbane | IT Support Perth | IT support Adelaide | IT Support Canberra | IT support Hobart | IT support Darwin

1300 769 448

or complete our form today to set up an appointment with a computer repair technician